A Guide on International Shipping Services: Sea & Air Freight, Cargo Container, Packaging Design, Packing Box, and Pallet


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Glossary of Shipping Terms:
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Service Bill
A service Bill (of Lading) is a contract of carriage issued by one carrier to another for documentary and internal control purposes (e.g. in case P&O Nedlloyd cargo is carried on a non P&O Nedlloyd vessel.)
For internal documentary and control purposes a so-called participating agent in a consortium uses some kind of document which, depending on the trade, is referred to as 'Memo Bill' which will among others state:

  • Name of Carrier on whose behalf the original document (Way Bill, Bill of Lading, etc.) was issued.
  • The original document number. The agent who issued the original document and his opponent at the discharging side.
  • The number of packages, weight and measurement, marks and numbers and goods description.
  • Further mandatory details in case of special cargo.

No freight details will be mentioned and the Memo Bill is not a contract of carriage.
See: Bill of Lading

Service Level
A measure for the extent to which the customer orders can be executed at delivery conditions normally accepted in the market.

Service Level Agreement (SLA)
An arrangement between a service provider and an organisation specifying details about the services to be provided.

Setting/Air Delivery Temperature
An indication in the documents (B/L) stating the air supply temperature to the container.
Note: No other details than this temperature shall be included in the Bill of Lading.

Settlement Office
The institution to issue billing to and receive remittances from agents and to distribute the monies to CASS airlines, Billing Participants and Part Participants (air cargo).

Shed
See: Warehouse

Shelf Life
The specified length of time prior to use for which items which are inherently subject to deterioration are deemed to remain fit for use under prescribed conditions.

Shift
Part of the work-program of a stevedoring company (a working day can have up to 3 shifts, 24 hours).

Ship
See: Vessel

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Ship Broker
Acts as intermediary between shipowners or carriers by sea on the one hand and cargo interests on the other. The functions are to act as forwarding agent or custom broker, fixing of charters, and acting as chartering agent.

Ship Operator
A ship operator is either the shipowner or the (legal) person responsible for the actual management of the vessel and its crew.

Ship's Protest
Statement of the master of a vessel before (in the presence of) competent authorities, concerning exceptional events which occurred during a voyage.

Shipment
A separately identifiable collection of goods to be carried.
Note: In the United States of America the word shipment is used instead of the word consignment.
See: Consignment

Shipowner
The (legal) person officially registered as such in the certificate of registry where the following particulars are contained:

  • Name of vessel and port of registry.
  • Details contained in surveyors certificate.
  • The particulars respecting the origin stated in the declaration of ownership.
  • The name and description of the registered owner, if more than one owner the proportionate share of each.

Shipper
The merchant (person) by whom, in whose name or on whose behalf a contract of carriage of goods has been concluded with a carrier or any party by whom, in whose name or on whose behalf the goods are actually delivered to the carrier in relation to the contract of carriage.

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