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Operational Excellence: Using Lean Six Sigma to Translate Customer Value through Global Supply Chains (Series on Resource Management)
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Presenting 110 key concepts designed to translate the voice of the customer throughout global supply chains, this volume is a practical source of information for organizations seeking to increase productivity and improve shareholder satisfaction. Recognizing that failure is often self-induced through poor leadership and an inability to form and execute a strategic vision, the author shows how to increase global competitiveness through the application of Six Sigma. He details crucial implementations needed for enhanced productivity, while also explaining how to establish seamless information-sharing throughout global supply chains, paying particular attention to the role of IT.
DESCRIPTION:
Binding: Hardcover
Dewey Decimal Number: 658.503
EAN: 9781420062502
ISBN: 1420062506
Label: Auerbach Publications
Manufacturer: Auerbach Publications
Number Of Items: 1
Number Of Pages: 664
Publication Date: 2007-12-13
Publisher: Auerbach Publications
Studio: Auerbach Publications
ACCESSORIES:
• Service Oriented Enterprises
• Service-Oriented Architecture: SOA Strategy, Methodology, and Technology
• Architecting the Telecommunication Evolution: Toward Converged Network Services
SIMILAR ITEMS:
• Lean Six Sigma for Supply Chain Management
• Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model
• Application of the SCOR Model in Supply Chain Management
• The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
• Supply Chain Management Best Practices
CUSTOMER REVIEWS:
Customer Rating:
Summary: The SCM Bible
Comment: A comprehensive guide for any process initiative professional whose projects relate to Supply Chain Management. I have worked as a process improvement professional in Financial Services and Broadcast/Entertainment and issues relating to fullfillment are abound no matter what vertical your organization is in. Jim's in-depth treatment of strategy and VOC are an important aspect usually ignored by Operational effectiveness/Quality professionals. After all - who are you streamlining your supply chain for if not the customer (whether internal or external). I find this book an important reference that one can open at any time with a wealth of examples on using DFSS, Lean, Six Sigma and process measurement techniques for a global supply chain world. As a welcome suprise to me were the coverage of technology solutions (BPMS, MRP, etc), cultural challenges such as constructing teams and the smart use of reference models to leverage industry knowledge (SCORE, etc). Job well done!!!
Tiran Dagan
http://www.tirandagan.com
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